What is customer call?
Customer Call is an additional feature available with CodaSign that allows you to call customers using your CodaSign digital signage screens. Customers are called through the screen with both visual and audio prompts, removing the need for you or other staff to collect them in person.
The customers name, team members name and the name or number of the room you wish to call them to are displayed on the screens in seconds. This saves staff time and the simplified process reduces waiting times for customers.
Key features and benefits
Installing customer call provides a range of benefits to your business, including:
Reducing waiting times
A reduced workload for all staff means that customers can be seen more quickly, reducing waiting times.
Giving staff more time
Staff no longer have to leave a room to get customers from the waiting area, giving them more time with customers.
Reducing staff workload
Staff can easily call customers whenever they need assistance, reducing the workload on reception staff.
Simple to use
With CodaSign Customer Call, the customer’s name, staff details and room name or number are displayed instantly on the TV screen.
Click the button below to see an example of how a patient call is displayed on the CodaSign screens.
“The surgeries are running more efficiently and faster, and no time is wasted having to leave the surgery. This has resulted in more time for the nurses and dentists”